Returns & Exchanges Policy
An Important Notice About Our Free, Non-Commercial Platform
This site has no sales, no products, and no paid services. Therefore, standard return and exchange policies do not apply.
The information on this site is for educational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional before making health decisions.
1 Important Notice: No Returns or Exchanges Apply
Cleaneatingcourse is an informational and educational platform, not a commercial store. We do not sell physical products, digital products, services, or any items that can be purchased or returned.
All content on this site—including recipes, articles, guides, and educational materials—is provided free of charge and without any financial transaction. Since no purchase occurs, there is nothing to return, exchange, or receive a refund for.
This page exists to clarify that standard consumer protection laws regarding returns and exchanges do not apply to our platform, because there is no buyer-seller relationship, no transaction, and no payment.
2 Why We Have No Returns Policy
Standard consumer protection laws (such as Austria's consumer rights or EU regulations) require retailers and service providers to offer return, exchange, and refund options. However, these laws apply only to commercial transactions—when someone pays money for a product or service.
Since Cleaneatingcourse operates as a free informational resource with no payments, these consumer protection requirements do not apply. You are not a customer making a purchase; you are a visitor accessing free educational content.
No transaction = No refund rights. Because there is no money exchanged, there is nothing to refund. Our recipes, articles, and guides remain permanently accessible to you at no cost. You may use them, save them, or stop accessing them at any time—your choice is always free.
3 How We Differ from Commercial Online Stores
Commercial Online Store
- • Customers pay money for products or services
- • Legal obligation to accept returns within 14 days (Austria/EU)
- • Buyer-seller relationship creates consumer protection rights
- • Refunds and exchanges required by law
- • Return shipping and processing required
Cleaneatingcourse (This Site)
- • All content is permanently free
- • No payments or transactions occur
- • No buyer-seller relationship exists
- • Consumer protection return laws do not apply
- • No refunds possible because no purchases occur
Bottom line: Return and exchange policies exist to protect buyers of commercial products. Since Cleaneatingcourse is free and non-commercial, these protections are not applicable—but you also have no financial risk when accessing our content.
4 What If You Have Questions About Our Content?
While return and exchange policies do not apply to our free platform, we still value your feedback and want to help if you encounter any issues with our content.
Your Options:
Stop Using the Content
You are under no obligation to continue using our recipes or articles. Simply close the page and seek alternative resources if our content does not meet your needs. There is no commitment, no contract, and no penalty.
Contact Us with Feedback
If you find an inaccuracy, unclear instructions, or have a suggestion for improvement, please use our contact page to send us your feedback. Our editorial team will review your message.
Request Editorial Review
If you believe a recipe is inaccurate or an article contains an error, email us at [email protected]. We will review your concern and make corrections if needed. Our editorial commitment is to provide accurate, helpful content.
Browse Alternative Content
If one recipe or article does not meet your needs, explore our full library of recipes and articles. We maintain a diverse collection of healthy eating guides, cooking tips, and nutritional information to help you find what works best for you.
Key Point: While we cannot process refunds (because no payments occurred), we absolutely can address content errors, provide clarifications, or discuss your feedback with our editorial team. Contact us anytime—we want your experience to be positive and your content to be accurate.
Frequently Asked Questions
Have Questions About Our Content?
Our editorial team is here to help. Send us your feedback, report errors, or ask for clarification about any of our recipes or articles.Get in Touch with Our Team